Every business faces hurdles that can prevent growth or even threaten its existence. Writing for StartUp Nation, Heather Nolte advances the idea of mind mapping. In this exercise, a company writes down the hurdles it must overcome and then lists possible solutions to the problems. The Radical Clarity group believes that mind mapping, when tied [...]
Category: Uncategorized
The recession may have a silver lining for some businesses. Writing in CNN Money.com Small Business, Emily Maltby suggests that the recession might be the ideal time to grow your business. However, before making the commitment to grow make sure that you can expand without confusing existing customers or taking on more than your company [...]
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Max Chafkin, of Inc. Magazine, blogs about “The Zappos Way of Managing.” In the post, Chafkin explains how, in a very short span of time, Tony Hsieh, Zappo’s CEO has created an incredibly strong and constructive culture in his company, and has developed a unique management vision, which he makes his staff live and breathe [...]
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Have you noticed your customers becoming more difficult? Valeria Maltoni, writing in Conversation Agent, suggests ten reasons that might explain their behavior. Many of the reasons rest with customer service: not listening, not soliciting feedback, making it difficult to reach the right person and changing the rules. The Radical Clarity Group believes that great customer [...]
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We’re all used to hearing small and large companies claim: “employees are our most valuable resource.” How is it then, that workforce “downsizing” is one of the first things companies do in a downturn? Good question. In an impassioned piece on Inc.com’s blog, Clint Greenleaf entreats companies to break the vicious circle the market seems [...]
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I attended to a great webinar yesterday. Presented by Hub Spot and presented by Chris Brogan, social media pundit extraordinaire. The theme was “How to Demonstrate the Value of Social Media to You Boss,” and while the suggestions for selling social media inside your company were valuable, the most interesting part of the presentation was [...]
Category: Social Media
A lot has been said about the value for companies to maintain pages on social network sites and to become “one” with their customers, to use “crowdsourcing” for all sorts of activities heretofore done in isolation, etc, etc.. More easily said than done. Until recently, the impact of a company’s Web 2.0 efforts had been [...]
Category: Web 2.0
Twitter seems to be the topic of conversation these days and its subscriber base is expected to double with more celebrities coming online. At a recent presentation, we were asked about whether a small to medium-sized a business should use Twitter. We outlined some positive and some negative reasons. Now we’d like to hear from [...]
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Anthony Tjan wrote a short but excellent piece last week on HBR’s blog, about why entrepreneurs sometimes “fail to scale.” In the piece, Mr. Tjan states that, that depending on the level of development of his or her business, an entrepreneur’s weaknesses can turn into strengths and vice-versa. He illustrates the thesis by reviewing three major areas [...]
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It seems as we are all under more pressure. This is especially true for small and mid-sized businesses. No matter how many hours you work each day, there’s always more to do to drive the business forward. Writing in the Harvard Business Review, Stew Friedman reminds us that we all need to take breaks from [...]
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