As we head into the weekend I’d like to share a wonderful article about what business leaders can learn from Bruce Springsteen. E Street band member Nils Lofgren points to 4 things that “The Boss” does to keep the band fresh and nimble and the audience coming back for more: Keep it fresh: mix up [...]
Category: Uncategorized
The frantic pace of most small business owners leaves little time to pause for reflection and analysis. One key area that is often left unexamined is where do profits come from. In the Harvard Business Review, Anthony Tjan interviewed former Thomson CEO Dick Harrington about mistakes small businesses frequently make. Harrington urges all small business [...]
Category: Uncategorized
This morning’s TechCrunch blog entry about Yuri Milner’s investment in Facebook is an interesting read. While a relatively small investment given the astronomical figures that are usually thrown around during any conversation about Facebook, it comes at a time when Facebook’s huge burn rate was threatening its existence. The investment in fact helps Facebook avoid [...]
Category: Uncategorized
We are all trying to navigate the waters of uncertainty to build our businesses and keep them moving forward. In the past we have written about the need for a company to have a strong core story which is known by all employees and clear priorities to determine where the team must allocate its efforts [...]
Category: Uncategorized
A few weeks ago, Network Solutions hosted a roundtable discussion on “the state of small business.” Panelists included Kristina Bouweiri, Anita Campbell, Tom Heath, Kelly Muccio and Surfy Rahman. You can download the official report of the discussion here. From among the many findings, one that I find particularily interesting is that which Lisa Barone [...]
Category: Uncategorized
In the fast-paced world of business, the tendency is to ready, fire and then aim. Such is the reality behind too many emails. With email being the primary form of business communication, shouldn’t we all pay better attention to what we are writing? David Silverman tackles this problem in the Harvard Business Review. He writes [...]
Category: Uncategorized
Gallup conducted a poll – for the OECD- in 140 countries, in an attempt to create a ranking of the “happiest” countries on earth. The resulting report looked at economic statistics as well as at subjective measurements of well being, such as whether a country’s inhabitant’s lives are dominated by positive experiences and feelings. In [...]
Category: Uncategorized
A few days ago I wrote about Charles Schwab and how their real-time persona did not mesh with their advertising facade. Today I’d like to continue that thread with a discussion about how businesses need to stay human online. Writing in his blog, Logic + Emotion, David Armano advises companies to make their online presence [...]
Category: Uncategorized
If you’re like me, when it comes to online shopping, you’ve become used to a few “old” favorites like Amazon, Zappos or eBay and don’t stray too far from them. Social sites have emerged, however, that may change that. Ben Parr blogs on Mashable about several Social Media or “Social Commerce” sites that are helping [...]
Category: Uncategorized
Readers of this blog know how The Radical Clarity Group feels about customer service—it should be paramount in every company’s mind and a key part of its core values and story. Yesterday I found and interesting case study at Charles Schwab. From watching their television commercials and reading their website and brochures, one would believe [...]
Category: Uncategorized
